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Privacy & Cookie Policy

Last Updated: 26 September 2025


1. Introduction

GrowthIsaac Solutions Ltd (“we,” “our,” “us”) is committed to protecting your personal data and respecting your privacy. This Privacy & Cookie Policy explains how we collect, use, store, and protect your information when you use our website, services, and communications. It also outlines how cookies and similar technologies are used in compliance with the UK GDPR, EU GDPR, and the Data Protection Act 2018.

By using our website or services, you agree to this Privacy & Cookie Policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Identification Data: Full name, email address, phone number, billing/shipping address, business details.
  • Account Data: Login details, profile information.
  • Transaction Data: Payment details, invoices, purchase history.
  • Technical Data: IP address, browser type, operating system, device type, referral source, website usage data.
  • Marketing Data: Communication preferences, engagement with campaigns.
  • Cookies & Tracking Data: Information collected via cookies, pixels, and analytics tools.

3. How We Use Your Data

  • We process your personal data only when legally permitted. Uses include:
  • To deliver and improve our services.
  • To process payments and issue invoices.
  • To provide customer support and respond to inquiries.
  • To send important service updates and administrative communications.
  • To deliver marketing communications (only if consent is given).
  • To analyse website performance and improve user experience.
  • To comply with legal and regulatory obligations.

4. Legal Bases for Processing (GDPR Compliance)

We process personal data under the following legal bases:

  • Contractual necessity – to provide services you request.
  • Consent – for marketing and optional cookies.
  • Legitimate interests – to improve services, prevent fraud, and secure our website.
  • Legal obligation – to comply with tax, accounting, or regulatory requirements.

5. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your data with:

  • Service providers (payment processors, hosting, analytics, CRM tools).
  • Business partners (e.g., Salesforce, Monday.com, Thinkific) where services are integrated.
  • Legal and regulatory authorities where required by law.

All third-party providers are required to comply with GDPR and safeguard your data.

6. Data Storage and Retention

Your data is stored securely within the UK or EEA. If data is transferred outside the UK/EEA, we use Standard Contractual Clauses (SCCs) and equivalent safeguards. We retain data only as long as necessary for business, legal, or tax purposes. Once retention periods expire, data will be securely deleted or anonymised.

7. Your GDPR Rights

You have the following rights:

  • Access to your data.
  • Rectification of inaccurate data.
  • Erasure (“Right to be Forgotten”).
  • Restriction of processing.
  • Data portability.
  • Objection to processing (including marketing).
  • Withdrawal of consent at any time.


To exercise your rights, contact us at [email protected].

8. Cookies Policy

We use cookies to improve user experience and analyse traffic.

Types of Cookies We Use:

  • Essential Cookies – Required for website functionality.
  • Analytics Cookies – Google Analytics, etc., to track usage.
  • Preference Cookies – Save user settings.
  • Marketing Cookies – Used to deliver relevant ads and measure campaign effectiveness.

You can control cookies via your browser settings or through our cookie banner (where applicable). Please note that disabling essential cookies may affect website functionality.

9. Security Measures

We implement strong security measures including encryption, firewalls, and access controls to protect your personal data. However, no system is completely secure, and you share data with us at your own risk.

10. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from children.

11. Changes to this Policy

We may update this Privacy & Cookie Policy from time to time. Updates will be posted on our website with a revised “Last Updated” date.

12. Contact Us

If you have questions or complaints about this Privacy & Cookie Policy, contact us via email: [email protected]

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